第一章 单元测试

1、 问题:

Who is responsible for marketing activities? ( )

选项:
A:Corporate Secretary
B:CMO
C:CFO
D:CEO
答案: 【
CMO

2、 问题:Who is primarily responsible for managing the financial risks of the corporation? ( )
选项:
A:Corporate Secretary
B:CMO
C:CFO
D:CEO
答案: 【
CFO

3、 问题:What positions do first-line managers typically consist of ? ( )
选项:
A:foreman
B:section head
C:shift boss
D:personal manager
答案: 【
foreman
section head
shift boss

4、 问题:As a candidate, what should you bring to a job interview? ( )
选项:
A:resume
B:a list of references
C:drink
D:Food
答案: 【
resume
a list of references

5、 问题:Middle management is responsible for implementing the top management’s policies and plans. ( )
选项:
A:对
B:错
答案: 【

第二章 单元测试

1、 问题: Which of these do you think would be the best way to reply when someone on the phone says “ Can I speak to (your name)?” ( )
选项:
A:That’s me!
B:Speaking.
C:Yes, I am.
答案: 【
Speaking.

2、 问题: How should Alberto Costa introduce himself for the first time on the phone ? ( )
选项:
A:It’s Alberto Costa.
B:I’m Alberto Costa.
C:My name’s Alberto Costa.
答案: 【
My name’s Alberto Costa.

3、 问题:

How should Lucia Falcone introduce herself on the phone to someone who already knows her? ( )

选项:
A:This is Lucia Falcone.
B:I’m Lucia Falcone.
C:It’s Lucia Falcone here.
答案: 【
This is Lucia Falcone.
It’s Lucia Falcone here.

4、 问题: Which of these would you say when you want to find some information on your computer while you’re on the phone? ( )
选项:
A:Wait while I get it on my computer, please.
B:Just a moment while I get it up on the screen.
C:I’m just bringing up your details now.
答案: 【
Just a moment while I get it up on the screen.
I’m just bringing up your details now.

5、 问题: You don’t have to smile on the phone because the caller can’t see your face. ( )
选项:
A:对
B:错
答案: 【

第三章 单元测试

1、 问题: Who offers a handshake first in business settings? ( )
选项:
A:a higher-ranking person
B:a lower-ranking person
C:It depends.
答案: 【
a higher-ranking person

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