2020 综合商务英语II（唐春碧）(广西民族大学相思湖学院) 最新满分章节测试答案
本答案对应课程为:点我自动跳转查看
本课程起止时间为:2020-02-24到2020-07-31
本篇答案更新状态:已完结
Unit 2 Marketing Unit 2 Quiz
1、 问题:If you’re looking to boost customer satisfaction, one of the most promising places to start is______.
选项：
A:customer management
B:customer service
C:financial goals
D:stakeholder interest
答案: 【customer service】
2、 问题:It is believed that increased satisfaction has a (an) ____impact on consumer spending, cash flow, and business performance.
选项：
A:positive
B:negative
C:unknown
D:neutral
答案: 【positive 】
3、 问题:A study of 200 companies shows a clear correlation between higher levels of customer satisfaction and______.
选项：
A:stake risks
B:stock options
C:stock prices
D:share dividends
答案: 【stock prices】
4、 问题:Problems with service had a much______ than problems with the products themselves on customers’ likelihood to recommend a brand.
选项：
A:larger effect
B:no effect
C:less effect
D:equal effect
答案: 【larger effect】
5、 问题:Customer service calls involve direct interaction between ______.
选项：
A:companies and manufactures
B:manufactures and distributors
C:customers and distributors
D:companies and their customers
答案: 【companies and their customers】
6、 问题:One possibility she is seriously considering is to introduce a line of sorbets based on exotic fruits like kiwi and mango and that use low-calorie sweeteners. What does the underlined word “exotic” probably mean?
选项：
A:tasty
B:foreign
C:toxic
D:native
答案: 【foreign】
7、 问题:The stakes are high. What does the underlined word ” stakes ” probably mean?
选项：
A:stock
B:steak
C:shares
D:risk
答案: 【risk】
8、 问题:Overall, ice cream sales in the U.S.have declined 1 to 2 percent in recent years, except for Haagen-Dazs and a few other super premium producers.
选项：
A:正确
B:错误
答案: 【正确】
9、 问题:The decline in sales growth of super premium ice cream in the U.S. since the early 1990s is due to competition among ice cream producers.
选项：
A:正确
B:错误
答案: 【错误】
分析：【The competition comes from other products such as lower-calorie yogurts and low-fact-ice cream.】
10、 问题:Frozen yogurt sales have declined rapidly for a long time because many people didn’t like the tart taste.
选项：
A:正确
B:错误
答案: 【正确】
11、 问题:“Dessert junkies” are those people with yearning for low-fat frozen yogurt and low-fat ice cream.
选项：
A:正确
B:错误
答案: 【正确】
12、 问题:The retail price of Haagen-Dazs is quite high when compared with other premium ice cream.
选项：
A:正确
B:错误
答案: 【正确】
13、 问题:Many consumers believe that low fat mean low calorie.
选项：
A:正确
B:错误
答案: 【错误】
本文章不含期末不含主观题！！
本文章不含期末不含主观题！！
支付后可长期查看
有疑问请添加客服QQ 2356025045反馈
如遇卡顿看不了请换个浏览器即可打开
请看清楚了再购买哦，电子资源购买后不支持退款哦
