2024知到答案 Design Thinking for Innovation 创新设计思维 最新知到智慧树满分章节测试答案

第一章 单元测试

1、 问题:

Which stage of the design thinking process is about making ideas real, and developing a strategy to introduce them to the marketplace and/or the organization?

选项：
A:

Implementation

B:

Inspiration

C:

Investigation

D:

Ideastorming

答案: 【

Implementation

】

2、 问题:

In “the Age of the Customer” experience design matters greatly, because shoppers have        , according to Manish Madhvani.

选项：
A:

endless choice

B:

joy and delight

C:

more friends

D:

new ideas

答案: 【

endless choice

】

3、 问题:

Don Norman believes that the best approach to usability design is ___.

选项：
A:

multidisciplinary

B:

virtual

C:

gamified

D:

luxurious

答案: 【

multidisciplinary

】

4、 问题:

A “wow” experience always ___, according to Michael Hyatt.

选项：
A:

competes on price

B:

exceeds all expectations

C:

has cultural relevance

D:

makes brands world class

答案: 【

exceeds all expectations

】

5、 问题:

Creativity is hard work, and that is because it is 85% innate talent.

选项：
A:对
B:错
答案: 【错】

6、 问题:

People who are curious about other people develop this skill:       .

选项：
A:

synchronicity

B:

serendipity

C:

emotional intelligence

D:

empathic intuition

答案: 【

emotional intelligence

】

7、 问题:

In the research on entrepreneurial innovation, these 3 C’s are linked to the ability to come up with novel and feasible ideas:          .

选项：
A:

Communication, Creativity, Connectivity

B:

Curiosity, Commerce, Community

C:

Creativity, Curiosity, Connections

D:

Community, Curation, Creativity

答案: 【

Creativity, Curiosity, Connections

】

8、 问题:

Research shows that for people to be regularly and productively creative, they need to let ideas        , so as to give their unconscious mind a chance to keep working on the problem.

选项：
A:

personify

B:

evaporate

C:

incubate

D:

metamorphose

答案: 【

incubate

】

第二章 单元测试

1、 问题:

“Sometimes you have to walk a mile in someone else’s shoes in order to respond creatively.” What process does this describe?

选项：
A:

Empathic design.

B:

Impulse purchases.

C:

Social networking.

D:

Serendipity.

答案: 【

Empathic design.

】

2、 问题:

Why did Nespresso do field testing in shopping malls and hair salons?

选项：
A:

Most high-end cafes do not serve espresso in pods.

B:

Goal was to design solution that appealed to women consumers.

C:

Journey maps show most coffee is consumed in these spaces.

D:

Beauty and fashion are important parts of the coffee experience.

答案: 【

Goal was to design solution that appealed to women consumers.

】

3、 问题:

Coursera online learning and Netflix online media streaming both offer consumers          .

选项：
A:

multimodal engagement

B:

deep personalization

C:

earned media

D:

WOW experience

答案: 【

deep personalization

】

4、 问题:

When people participate in consumption as cultural custom, for example, buying birthday or wedding presents, this is an expression of their need for         .

选项：
A:

safety

B:

accomplishment

C:

novelty

D:

belonging

答案: 【

belonging

】

5、 问题:

Today, using empathy to drive innovation gives organizations a competitive advantage, because          .

选项：
A:

it is easy to fool consumers with kindness

B:

few businesses are hiring specifically for emotional intelligence skills

C:

there is no research to prove that empathy makes good business sense

D:

feeling sorry for customers is always a good idea

答案: 【

few businesses are hiring specifically for emotional intelligence skills

】

6、 问题:

When developing a new offering, “user perspective taking” involves      . 

选项：
A:

taking users out for lunch or dinner to ask them how they are feeling

B:

stacking and bundling solutions to cover all possible problem bases

C:

identifying which celebrities are most popular for the target audience

D:

understanding consumer expectations including their unmet needs

答案: 【

understanding consumer expectations including their unmet needs

】

7、 问题:

The jobs-to-be-done innovation framework encourages us to understand exactly why consumers fall in love with their careers and pursue them for life.

选项：
A:对
B:错
答案: 【错】

8、 问题:

When an inventor becomes so attached to their idea, to the point of ignoring user feedback, their arrogance will likely result in a failed project.

选项：
A:对
B:错
答案: 【对】

第三章 单元测试

1、 问题:

We can spot likely future trends by        .

选项：
A:

developing multiperspectivity skills

B:

examining the research literature and scientific evidence

C:

paying close attention to today’s most popular products and services

D:

asking children about their pain points and purchase preferences

答案: 【

paying close attention to today’s most popular products and services

】