2024知到答案 酒店商务英语 最新知到智慧树满分章节测试答案
第一章 单元测试
1、 问题:In order to ensure the accuracy of the reservation, the reservationist should confirm all the information at last.( )
选项:
A:对
B:错
答案: 【
对
】
2、 问题: If guests want to guarantee their reservation, they should give their credit card number and Card
Validation Code to the reservationist.( )
选项:
A:对
B:错
答案: 【
对
】
3、 问题:The necessary information for a complete room reservation includes the guest’s name, date and time
for the reservation, room type, special requirements, and the contact way of the guest.( )
选项:
A:对
B:错
答案: 【
对
】
4、 问题:Concierge is an essential section in a five-star hotel.( )
选项:
A:对
B:错
答案: 【
对
】
5、 问题:Offering information about the hotel and the city is one of the responsibilities of a bellman.( )
选项:
A:对
B:错
答案: 【
对
】
第二章 单元测试
1、 问题:The receptionist can check-in guests directly without confirming the reservation.( )
选项:
A:对
B:错
答案: 【
错
】
2、 问题:.Driver’s license can be used as a valid certificate for checking in.( )
选项:
A:对
B:错
答案: 【
对
】
3、 问题:If the guests pay the deposit by credit card, the receptionist doesn’t need to fill in a deposit receipt
for them.( )
选项:
A:对
B:错
答案: 【
对
】
4、 问题:
The clerk at front desk must ask the customers whether they want to deposit their valuables.( )
选项:
A:对
B:错
答案: 【
对
】
5、 问题:The receptionist must confirm with guests if they have any valuables to deposit at the Front Desk.( )
选项:
A:对
B:错
答案: 【
对
】
第三章 单元测试
1、 问题:The main job of a housekeeper is to clean guest rooms.( )
选项:
A:对
B:错
答案: 【
对
】
本文章不含期末不含主观题!!
本文章不含期末不含主观题!!
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